Eyemart Express in Tyler

by admin on September 16, 2009

in Eyewear

Anyone who has spent any time in Tyler knows how important the medical establishment is to this community. (And no, this is not going to be a discussion of our current debate on health care. That may come in another article). One of our most important health concerns is eye care. Eyemart express has been serving East Texas for many years and comes highly recommended.

For those of us who find it difficult to get through our day without glasses, or with a broken pair, the occasional visit to Dr. Bennett and his staff of ophthalmologists is a necessary part of our lives. Eyemart express fills those prescriptions usually within a business day depending on the order and when it is placed. Their prices run the gambit but they have frames in all price ranges and styles.

While this is generally an excellent business, I do have one complaint and that in regards to their customer service. If you shop at Eyemart be prepared to spend twenty to thirty minutes minimum just waiting to speak with a staff member. While the store offers maintenance of the customers eyewear they won’t allow drop offs. This means signing in and a long wait even for a two minute consultation. Once, while awaiting service I observed a staff member socializing for ten or fifteen minutes with what I assume was an acquaintance. This sort of incident is probably not the rule, but for a patron in a hurry with a fussy child waiting it’s not good for customer relations.

Despite the sometimes unapproachable staff Eyemart has probably the best quality and price in town when it comes to prescription eyewear. They offer relatively low prices and a year warranty (something I have personally taken advantage of recently). For more information check out their website at www.eyemartexpress.com, or visit their Tyler office at 4826 South Broadway in Tyler. To reach the store by phone call (903) 581-6995.

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