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Helpless in Target

March 29th, 2010

Target is one of my very favorite stores here in East Texas. It is one of the best stores to buy clothes and to register for wedding and baby showers. But as I walked through the store to the electronic department I was in a hurry.

I am pretty clueless when it comes to understanding electronics. And I was in need to buy my husband a HD cable. I had no idea what that was. I knew that it was a cable that you stuck into your television. I walked over to the “help” desk and waited for a employee to come to the desk. Two employees walked by the desk and when they saw me, they tried to not make eye contact. Usually I would of just searched the store until I actually found someone that was willing to do their job, but for the sake of this articles, I waited for someone to actually try to help me. Finally a young boy came up to the desk and I asked him to help me. He looked around for someone else to do his job. His lack of excitement to be at work was completely off putting, and to be blunt, annoying.

I asked him where I can find HD cables. He pointed in a general direction and told me they were “over there”. So, at this point I was extremely frustrated with the young kid. I told him that I really had no idea what I was looking for or what kind of cable I should use. He looked at me like I was retarded and told me he was going to get someone to help me. It would take more time to find someone to come over and show me, than to just show me himself. He grabbed his walkie-talkie and asked for some woman to come over to electronics. I asked him if he worked in this department. Apparently you can work in the electronics department but with manly video games and televisions. He grabbed the phone and called an outgoing line right in front of me. I was beyond annoyed by the rudeness of the employee. A woman came up to me and ask what I needed help. I told her that I just needed to be shown where the HD cables were at and which one I should use. She walked me over to the next aisle. About twenty feet. Really? He could not walk me over twenty feet? I grabbed the cable that I needed and left the store disappointed and frustrated. If you don’t know what you are looking for when it comes to the electronic selection, do not go to Target.