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Firestation Auto in Tyler

April 28th, 2012

I don’t know whether I’m like most people or not, but when it comes time to purchase a new car, I find that I become the worst of procrastinators. I hate the process. Sure I enjoy checking out vehicles on line or casually looking at cars on the lot, but I don’t like being rushed through a process, I don’t like collecting and filling out paper work, and while showing off the new ride to family is fun, I quickly tire of the phrase “Look at you! Moving up in the world huh?!”

Honestly, I’m not much of a car guy. I know what I like, but my knowledge is mostly limited to the practical. I also know when it’s past time to let an old admittedly beloved vehicle into the pasture for retirement.  Being that I drive an hour to work every day, one of my biggest concerns was gas mileage. Combine that with my safety and reliability concerns, my target market for cars makes for a fairly boring sale. Since the last couple vehicles I’ve owned have been private sales, I approached the dealerships somewhat reluctantly.  After shopping around on line, I decided to visit Firestation Auto in Tyler. As the name implies the dealership has been housed in an old fire station for over twenty years. While I have heard their ads on KTBB, and have family members who’ve bought from them in the past, I was still really surprised to find their sales techniques extremely hands off. Owner, operator, salesman, Lance Brown made himself available to answer questions, but otherwise I was free to search the lot looking and sitting in vehicles. After browsing around a little, I asked to test drive a vehicle of interest. The car was a late model, Toyota Corolla. It had low mileage, ran very well, and most importantly, gets about thirty five miles to the gallon. Only when I was ready to buy did Mr. Brown begin the process of checking my credit and putting together a deal.

Lance took all of my financial information into consideration and then worked with the lending institution to hammer out a great payment plan with a really low, fixed interest rate. In the weeks since, I have actually come to enjoy my commute. Looking back at my experience with Firestation , I am still struck by how low pressure, and laid back their sales staff was. Even with my young son exploring their office, the whole attitude, from their side of the deal in particular, was easy, reasonable and relaxed. For those considering a new vehicle, try Firestation Auto first. It’s a different car buying experience.  For more info, check them out on line at http://www.firestationauto.com/homepage.html .

Jack O’ Diamonds in Tyler

July 2nd, 2010

When shopping for cars the most annoying thing about the shopping experience is definitely the salesmen. I hate that the moment you drive into the Jack O’ Diamonds parking lot you are immediately bombarded by men trying to get you to buy a car before you even have a chance to park.

We have been looking around for a car lately, and decided to hold our breath and deal with the annoying salesmen at Jack O’ Diamonds. They have cars in all sizes. It is a great place to look if you want a car for your family that gets more than 15 gallons of gas per a mile.

The car lot has many different makes of cars for sale. You can buy Lincoln, Mercury, Honda, and even can find a few Fords there. Personally I love the look and make of a Honda. We came looking for a car that was able to fit more than two car seats and that would not empty our wallets because of the horrible gas mileage.

Not to our surprise we were immediately approached by a salesman before we were able to park. They asked questions before we were even able to get out of the car or get our children out. Once we really explained that we wanted all these things at a price that would fit our low budget, the salesman was extremely helpful, and surprisingly was not pushing us to get way over our budget.

He showed us a few cars that were exactly what we were looking for, but we needed to discuss the purchase a little bit longer before we went ahead and bought the car. We were very impressed by how the salesman was not extremely pushing to make the decision and respected our need to sleep on it.

Although we did not purchase a car that day we will be going back in hopes that we get the same car salesman and find the car perfect for us. Finding a car is extremely stressful and I think that sales men should help you make a choice and not put more pressure on you that are unnecessary.

Sadly, usually the salesmen are more pushing and frustrating at Jack O’ Diamonds. Even as we were leaving, another salesman yelled after us, asking why we did not find what we were looking for. Hopefully if you are looking for a Tyler car you will have the luck we had!