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Wendy’s Headache

January 4th, 2010

 

Fast food is good for one thing, fast cheap food for the person on the go. You think that it would be very important to be accurate filling a costumer’s full order. Rarely has Wendy’s  in Tyler Texas gotten my order right with out me having to go into the store to correct their mistakes. Even if you clearly state your simple order, they still seem to not understand.

One day I went out to eat with my dad to Wendy’s as I walked up to the counter I asked a simple question, “what dressing do you have for your salads?” The question was simple enough but it was even more simple since the young man had the list of dressings right in front of him. He stumbled through every word. Not to critisize the young man but I have never heard of a dressing called “veng…van…whatever that is”. If an employee cannot read the menu leave them to flip the patties.

One of the best things about Wendy’s is the famous frosty. Being such a popular menu item you would think that it would be available, at the Lindale Wendy’s (right off the interstate) seems like it’s ice cream machine is always out of order. But this little issue is just one of the many things wrong with this fast food store. The employees are extremely rude. More accounts than one have I been gripped at because they did not get my order right. I have worked at places that I did not want to work, and dreaded going to work as much as the next guy, but you smile and be polite, and don’t take your issues out on costumers.

I have found that every once in awhile you can get something that tastes somewhat like food at Wendy’s. I despise the service and attitude at this fast food chain its ridiculous! I know each store should be different with a different attitude, but some how it’s the over-all attitude of the food chain.

If you are trying to get your food and go on your way, I would skip Wendy’s. If you want what you ordered without headache and without having to go into the store to correct their mistakes about three different times, Wendy’s is not your restaurant.

Waiter Surprise

November 10th, 2009

In the past I have written about my Olive Garden experiences, but because of my most recent visit to the well-know Italian restaurant I feel a need to re-write about the popular hotspot. I never really was very impressed with the moderate service that I endured.

This past week I was dining with my husband when a young man approached our table. He introduced himself to us and offered us a delicious wine, which we probably never would have ordered if he had not offered the small sample. Many times when I have eaten at Olive Garden I have had no idea what to order so I just order the usual. Even if I ask the waiter what they recommend, usually they just look at me like I have asked the most complicated question. But our waiter, Shaun, knew just what to order. I was impressed at his recommendations.

My drink was never empty, the delicious food was quickly delivered to our table, even though he had many other tables to tend to, our waiter never left us waiting on anything. Service is one of the most important things when going out to eat. Even if the food is great, I would not return to a restaurant if I have had terrible service. I was waiting for him to do something wrong so that I would not have to leave a large tip. My drink was almost empty, but the very moment that I drank the last sip of my glass he set down another drink.

I would not be writing this if it was not for my impression that a waiter actually did his job and much more. Next time I am dinning at Olive Garden I will wait the extra time just to be seated in Shaun’s section.

Peking Chinese Restaurant

August 31st, 2009

Growing up in Tyler, I became quite an expert on Chinese cuisine by visiting the various buffets that come and go in town regularly; which is to say I knew nothing! Over the years I have waited tables at a good Asian restaurant, as well as lived in larger cities with more to offer in the way of genuinely good eastern cuisine, both dine in and take out. While I confess to occasionally visiting a buffet, Chinese food is so much better when eaten hot and fresh as opposed to off a bar under heat lamps. For those who remain undeterred devotees of buffets, I’ll list a few of my personal favs and explain why they are on that rather short list in another article.  

I recall working the lunch shift at a Chinese restaurant as a young man, and looking forward to the three o’clock break when the kitchen crew would cook up an authentic Chinese lunch for themselves and the wait staff. Of course nothing they cooked could be found on the menu. It was more like what they would have eaten in their own kitchens in the old world and thus far more authentic, hot and delicious. When it comes to good, fresh, inexpensive Chinese takeout, Tyler has one particular establishment that more people should know about.

 Peking Chinese Restaurant is located at 1021 East Fifth (appropriately enough) just up from Tyler Junior College.  A trip to Peking reminds me of my own college days, as well as the places my brother and I used to frequent during my time teaching in St Paul. While its not five star dining, it is classic takeout and far, far better than the buffets which are so popular around town. They carry all the usual menu items, (all of which are delicious by the way), and most patrons will leave the restaurant full for under ten dollars.
 
While Texas will never be famous for its Asian food since it’s obviously not native, Peking does bring to Tyler a bit of big city fare. So here’s to hoping that Tylerites will take a clue from area college students who spend their late nights sitting in corner of Peking cramming for the next morning’s exam. Skip the buffets with their hours old food warming beneath their heat lamps and try some genuine brain food. By the way, the phone number is (903)526-5208. I suggest calling ahead if you intend to pick it up and go.